privacy policy

PRIVACY POLICY

We understand that the collection of Personal data involves a great deal of trust on your part. We take this trust very seriously and make it our highest priority to ensure the security and confidentiality of the personal data you provide us with.

The personal data that we collect from you shall be obtained, processed, and transmitted in compliance with applicable data protection legislation, notably GDPR, where applicable.

Personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. 

Please note that the term Consent as used throughout this Privacy Policy means any freely given, specific, informed, and unambiguous indication of which you, by a statement or by clear affirmative action, signify agreement to the processing of Personal data relating to you. 

COMPANY IDENTITY:

This website is managed by Bordea Alina Pfa, headquartered in Cluj-Napoca, Romania, registered at the Trade Register under no. 34782955, further referred to as Seller.

WHAT INFORMATION WE COLLECT AND HOW WE USE IT:

1. Information collected when you visit our website

We collect information such as IP address, browser type, device type you are using as well as the pages you visit.

At the same time, we collect information through the social networking sites you use to access our site, depending on the permissions and options you have active.

We use this information to monitor the performance of our site and to improve the experience we offer you when you visit us.

To find out more about passively collected data, please see the Cookie Policy.

2. Information Provided When You Contact Us

When you contact us we may collect the following information: Name, E-mail address, Phone Number.

We use this information only to get in touch with you, to answer your request. The information you provide us will be shared with the Company employees and service providers to the extent necessary to administrate our systems and/or accommodate your request.

3. Information Provided When You create an account on our website

You have the option to open a password-protected client account, through which you can access the saved data at any time.

We collect your name, surname, delivery address, telephone number, and your address. of e-mail. This information is necessary to give you the opportunity to place orders on our site.

You can change, revise or delete any of this data and manage the things you agreed with.

4. When you place an order on our website

We collect your name, phone number, email address, and home/delivery address. We need this data for:

  • order processing, including taking over, validating, shipping, and invoicing;
  • solving cancellations or problems of any kind related to an order, the goods or services purchased;
  • return of products according to legal provisions;
  • reimbursement of the value of the products according to the legal provisions;
  • providing support services and providing answers to your questions about orders or the goods and services we offer.

5. When you make a payment

When you make a payment by direct bank transfer we collect and process information such as Name and IBAN.

We use this information only for legal purposes, to comply with the financial regulation of our country.

If you make a payment with your credit card, Payment data will be exclusively collected and processed by our Payment provider.

You understand and explicitly agree that the Payment provider will act as data controller of your Payment data.

We do not collect information regardin the credit card, its number, CVV code, expiration date, passwords or any other sensitive information you provide when you make the payment. However, we will collect and process your name to comply with the financial regulations and keep track of the income.

If you choose to pay by credit card, your order details are provided to the payment provider. This is set out in Article 6 (1) b of the EU GDPR (General Regulation on Data Protection in the European Union). The scope of the data provided to payment service providers corresponds to the PSD2 (Payment Services Directive) standard.

6. Passively Collected Information

When you access our Site, we automatically collect information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, and the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

We also collect information about you through social media sites you use to access our Site depending on the permissions you have given for access to your information.

We use passively-collected information to monitor and maintain the performance of our Sites, analyze trends, usage, and activities in connection with our services, validate users and ensure their technological compatibility with users, and optimize our marketing efforts.

COOKIES

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

We use cookies to remember users’ settings, market products and services to users, and for authentication purposes.

The cookies we use may be classified into the following categories:

Strictly necessary cookies

Strictly Necessary Cookies enable you to move around our Website and use essential features. For example, we use a Cookie to remember your choice regarding the website language to allow you smooth navigation across pages.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept these cookies, you may not be able to use some portions of our Site.

Statistic (analytical) cookies

We use Google Analytics for website statistics. You can read Google’s Privacy Policy here

With these analytical cookies, we get insights into the usage of our website. We ask your permission to place analytical cookies.

For more information, please read our Cookie Policy.

THIRD PARTIES DATA SHARING

We share your data with our third-party companies, such as the one providing us accounting services, in order to comply with the financial regulations. Third parties are obligated not to disclose or use it for any other purpose.

We use Netopia, Stripe, and Paypal services to process online payments.

When you initiate a payment through our website, the processor collects information about your payment instrument, e.g. payment card details. The purpose of the processing is to make the donation you initiated.

PayPal’s personal data protection policy can be found here.

Stripe’s personal data protection policy can be found here.

Netopia’s personal data protection policy can be found here.

We can also disclose Personal Information if such action is necessary to protect and defend our rights or property, protect against legal liability, or as otherwise required or permitted by law.

LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

SECURITY OF DATA

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We are not responsible for vulnerabilities in systems that are not under our control.

HOW LONG DO WE STORE YOUR DATA

If you made a purchase through our website, we keep your data, physical or electronic format, according to the legislation in force, in order to fulfill our fiscal obligations.

If you contacted us, through any electronic channel of communication, your personal information will be deleted as soon as your request has been solved.

We keep the data you provided when you created an account on our website for an indefinite period of time. You can withdraw your consent and request to delete your data anytime through an email at hello@bysolbags.com.

YOUR RIGHTS

You may request to access, correct, update or delete your Personal Information, by emailing us at hello@bysolbags.com with the information necessary for us to process your request. We will respond to your request to access your Personal Information within 30 days. We may need to verify your identity before granting access to Personal Information in our custody or control.

You have the following rights with respect to the personal data you provide us:

  • The right to information about the personal data we process.
  • The right to access your personal data.
  • The right to rectify inaccurate data and complete incomplete data.
  • The right to delete your data when it is no longer necessary for the purpose for which it was collected or when you will withdraw the consent to their use.
  • The right to oppose the processing of personal data.
  • The right to restrict their processing.
  • The right to data portability.
  • The right not to be the subject of a decision based exclusively on automatic processing, including the creation of profiles.
  • The right to withdraw consent with regard to the processing of personal data at any time (without affecting the legality of the processing prior to the withdrawal of the agreement).
  • The right to file a complaint with the National Supervisory Authority for Personal Data Processing.

PRIVACY POLICY UPDATE

We may modify this Policy from time to time to comply with statutory data protection and privacy laws and will post the most current version on the website. You will be notified by email and you will be asked to Consent to these modifications before they become applicable if the changes are significant. Changes to this Privacy Policy are effective when they are posted on this page.

You are advised to review this Privacy Policy periodically for any changes.

CONTACT US

If you have any questions about this Privacy Policy, please contact us by email at hello@bysolbags.com.

By using the Platform or the Services, you acknowledge that you have read and understood this Policy and Consent to be bound by it and to comply with all applicable laws and regulations.