TERMS AND CONDITIONS

By using the website www.bysolbags.com, and making a purchase on the website www.bysolbags.com, you express your consent on the following terms and conditions.

DEFINITIONS AND TERMS

The website www.bysolbags.com is property of Bordea Alina PFA, headquartered in Cluj-Napoca, Romania, registered at the Trade Register under no. 34782955, further referred to as Seller.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration or any other means, for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Romania. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Seller – Bordea Alina PFA

Website – www.bysolbags.com

Customer/Buyer – any person over the age of 16, a legal person, or any legal entity that makes an Account on the Site and/or places an Order

User – any person over the age of 16 or a legal entity visiting the website.

Account – the section of the website consisting of an e-mail address and a password that allows the Buyer to send the Order and which contains information about the Customer/Buyer and the history of the Buyer on the Site (Orders, tax invoices, goods guarantees, etc.). The user is responsible and will ensure that all information entered when creating the Account is correct, complete, and up to date.

My Cart – section of the website that allows the Buyer/User to add Goods or Services that he wants to purchase at the time of addition or at a later time; if the Goods or Services are not purchased at the time of addition by placing the Order, the Buyer/User will benefit from the service offered by the Seller for tracking the Goods and Services by receiving Commercial Communications from him.

Order – an electronic document that intervenes as a form of communication between the Seller and the Buyer through which the Buyer transmits to the Seller, through the website, his intention to purchase Goods and Services from the Site.

Goods and Services – any product or service listed on the website, including the products and services mentioned in the Order, which are to be provided by the Seller to the Buyer.

Contract – represents the distance contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.

Content – all information on the website that can be visited, viewed, or accessed using electronic equipment; the e-mails sent to the Buyers by the Seller and any information regarding the Goods and/or Services as well as the tariffs charged by the Seller, communicated to the Buyer by any means of electronic communication.

Document – these Terms and Conditions.

Transaction – the collection or reimbursement of an amount resulting from the sale of a Good and/or Service by the Seller, to the Buyer, by using the services of the card processor agreed by the Seller, regardless of the delivery method.

DOCUMENTS

By registering an Order on the Site, the Buyer agrees to the form of communication (telephone or e-mail) through which the Seller carries out its commercial operations.

The notification received by the Buyer, after placing the Order, has the role of information and does not represent the acceptance of the Order. This notification is made electronically (e-mail) or by telephone.

For justified reasons, the Seller reserves the right to change the quantity of the Goods and/or Services in the Order. If you change the quantity of Goods and/or Services in the Order, it will notify the Buyer of the e-mail address or telephone number provided to the Seller when placing the Order and will return the amount paid.

The contract is considered concluded between the Seller and the Buyer at the time of receipt by the Buyer from the Seller, by e-mail, of the notification of dispatch of the Order.

E-COMMERCE POLICY

Access to place an Order is permitted to any User/Buyer.

For justified reasons we reserve the right to restrict the access of the User/Buyer in order to place an Order and/or some of the accepted payment methods if he considers that based on the conduct or activity of the User/Buyer on the Site, his actions would harm the Seller in any way. In any of these cases, the User/Buyer may contact the customer relations manager at the e-mail address hello@bysolbags.com, to be informed about the reasons that led to the application of the above measures.

Communication with the Seller can be done through the e-mail address and phone number mentioned above.

All tariffs related to the Goods and/or Services presented on the Site are expressed in the following currencies: lei (RON), US Dollar, and Euro and include VAT.

In the case of payments by bank transfer/direct online payment, the Seller is not and cannot be held responsible for any other additional costs incurred by the Buyer, including but not limited to currency conversion fees applied by the bank.

ORDER

The Customer/Buyer can place Orders on the Site, by adding the desired Goods and/or Services to the shopping cart, following to complete the Order by making the payment in one of the indicated ways.

Once added to the shopping cart, a Good and/or a Service is available for purchase to the extent that stock is available for it. The addition of a Good/Service to the shopping cart, in the absence of completion of the Order, does not entail the registration of an order, implicitly also the automatic reservation of the Good/Service.

By completing the Order, the Buyer agrees that all data provided by him, necessary for the purchase process, are correct, complete, and true at the date of placing the Order.

By completing the Order, the Buyer agrees that the Seller may contact him, by any means available/agreed by the Seller to confirm the order as well as in any situation where it is necessary to contact the Buyer.

The Seller may cancel the Order placed by the Buyer, following prior notice to the Buyer, without any subsequent obligation of any party to the other or without any party being able to claim damages from the other party in the following cases:

  • the data provided by the Customer/Buyer on the Site are incomplete and/or incorrect;
  • payment has not been made;
  • non-confirmation of the order following the contact of the Buyer by the Seller, as a result of placing an order on the sites;
  • the product is not in stock and its production has stopped.

The Buyer has the obligation to check the integrity of the package and to communicate to the Seller in case they are damaged.

At the same time, the Buyer has the right to test and verify the Goods he has purchased to the extent necessary to establish the nature, characteristics, and mode of operation of the Goods.

BILLING AND PAYMENT

The price, payment method, and payment term are specified in each Order. The Seller will issue to the Buyer an invoice for the delivered Goods and Services, the obligation of the Buyer being to provide all the information necessary to issue the invoice in accordance with the legislation in force.

The buyer can opt for one of the payment methods displayed on the site.

For online payment, we use the payment processor Netopia Payments, Stripe, and PayPal

The shipping cost is borne by the buyer. Information on the cost of transport is displayed on the check-out page of the site, after entering the buyer’s details.

The Seller will send to the Buyer the invoice related to the Order containing Goods and/or Services sold by the Seller.

By sending the Order, the Buyer agrees to be contacted by the Seller to confirm the order and to receive invoices in electronic format by e-mail, to the e-mail address mentioned in his Account.

If this information is unavailable for more than 48 (forty-eight) hours in the Account, please notify us at hello@bysolbags.com

DELIVERY

Delivery of goods is made by express courier.

The preparation time necessary for an order can take up to 3 working days from the date at which the order has been received.

The Seller will deliver the Goods and Services internationally.

Delivery time:

  • Romania: 1-2 days
  • Europe: 1-2 weeks
  • Any other region not specified above: 2-3 weeks

The seller is not responsible for any delays in courier services.

GUARANTEES

All Goods marketed by the Seller benefit from warranty conditions in accordance with the legislation in force and the commercial policies of the producers. The goods are new in the original packaging and come from authorized sources.

ORDER CANCELATION AND REFUND

The Buyer has the right to withdraw from the Contract, respectively to return a Good or to give up a Service, within 14 calendar days, without invoking any reason and without incurring other costs than those of delivery. Thus, according to GEO no. 34/2014, the period of returning a Good or giving up a Service expires within 14 days from the day when the Buyer takes physical possession of the Good.

If the Buyer decides to withdraw from the Contract, he will send an e-mail to hello@bysolbags.com together with a copy of the invoice.

Within 5 days from the date of communication of the intention to return, the Buyer must send the products to the address specified by the Seller.

If the Customer/Buyer requests the withdrawal from the Contract within the legal term of withdrawal from the contract, he must also return any gifts that accompanied the product.

The Seller will refund the amount within a maximum of 14 (fourteen) days from the date on which the Seller took possession of the returned product. The amount will be refunded to the Buyer’s account.

If the Good is returned in a condition in which it can no longer be sold as new (open packaging, missing accessories, the Good is damaged), we reserve the right to request a fee for returning the Good to its original stage, as appropriate, or for to cover the price difference resulting from the sale of the product as resealed.

Any diminution of the value of the Goods resulting from their handling other than those necessary to determine the nature, qualities, and functioning of the Goods is the responsibility of the Buyer. For clarity, from the total price of the returned Good, the Seller will retain a sum of money that represents the decrease of the value of the Good in a proportion of 5% -100% of the initial value of the Good, as the case may be. The equivalent value of the diminution fee will be communicated to the Buyer upon receipt of the returned Goods.

If a Good and/or Service ordered by the Buyer cannot be delivered by the Seller, the latter will inform the Customer/Buyer of this fact and will return to the Buyer’s account the value of the Good and/or the Service, within maximum 7 (seven) days from the date on which the Seller became aware of this fact.

LIABILITY

The Seller shall not be liable for damages of any kind that the Buyer or any third party may suffer as a result of the Seller’s fulfillment of any of its obligations under the Order and for damages resulting from the use of the Goods and Services after delivery and in particular for their loss.

By creating and using the Account, the User/Buyer assumes responsibility for maintaining the confidentiality of Account data (user and password) and for managing access to the Account, and, to the extent permitted by applicable law, is responsible for the activity carried out through his Account.

By creating the Account and/or using the Content and/or placing the Orders, the Customer/User/Buyer expressly and unequivocally accepts the Terms and Conditions of the Site in the latest updated version that is communicated within the Site, existing at the time of account creation, and/or the use of the content and/or the date of placing the Order.

Seller reserves the right to periodically update and amend the Site Terms and Conditions to reflect any changes to the Site’s terms and conditions of operation or any changes to legal requirements.

PRIVACY

The seller will keep the confidentiality of the information of any kind that you provide. Disclosure of the information provided may be made only under the conditions set out in the Personal Data Protection Policy.

No public statement, promotion, press release, or any other way of disclosure to third parties will be made by the Buyer/Customer regarding the Order/Contract without the prior written consent of the Seller.

Please read the Personal Data Protection Policy and the Cookie Policy.

COMMERCIAL COMMUNICATIONS

The Buyer/User/Customer may change at any time the option regarding the agreement given to the Seller for Commercial Communications containing general and thematic information including information regarding offers or promotions, as follows:

  • by accessing the unsubscribe link displayed in the e-mails received from the Seller;
  • by contacting the Seller at hello@bysolbags.com

FORCE MAJEURE

Neither party will be liable for non-performance of its contractual obligations if such non-performance on time and/or properly, in whole or in part, is due to an event of force majeure. Force majeure is an unpredictable event, beyond the control of the parties and which cannot be avoided.

If within 15 (fifteen) days from the date of its occurrence, the respective event does not cease, each party will have the right to notify the other party of the full termination of the contract without any of them being able to claim damages from the other.

INTELLECTUAL AND INDUSTRIAL PROPERTY LAW

Unless otherwise stated, Bordea Alina PFA and/or its licensors own the intellectual property rights for all material on Bordea Alina PFA. All intellectual property rights are reserved. You may view and/or print pages from https://bysolbags.com/ for your own personal use subject to restrictions set in these terms and conditions.

The content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, still images, dynamic images, text and/or multimedia content presented on the Site, are the exclusive property of the Seller, being and reserved all rights obtained for this purpose directly or indirectly (through licenses for use and/or publication).

Customer/Buyer/User is not permitted to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter use, link to, display, include any Content in any context other than the original intended by Seller.

Customer/Buyer/User may copy, transfer and/or use Content for personal or non-commercial purposes only, provided that they do not conflict with the provisions of this document.

If you are interested in linking to our website, you must notify us by sending an e-mail to hello@bysolbags.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link.

Allow 2-3 days for a response.

No use of Bordea Alina PFA’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked website objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

APPLICABLE LAW – JURISDICTION

This contract is subject to Romanian law. Any disputes arising between the Seller and Users/Buyers will be settled amicably or, if this is not possible, the disputes will be resolved by the competent Romanian courts in Cluj-Napoca.

You can contact us at any time:

FINAL PROVISIONS

By using this site, as well as by creating an account/placing an order, you agree to the Terms and Conditions outlined in this document, as well as to the Cookie Policy and Privacy Policy.

This document shall enter into force on 29 June 2021.

We reserve the right to change our security and data protection measures, as well as our cookie policy and the present terms and conditions.

In such cases, we will modify/adjust this document accordingly. Thus, we ask you to follow the current version of the Notice on the terms and conditions, data protection, and cookie policy, as they may be subject to change/adjustment.